One Up: Communication Skills For New Leaders

(2 days)

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Summary

This course is designed for new leaders seeking to elevate their communication skills, with a focus on mindset shifts and adopting the right communication styles. Participants will learn how to clearly articulate ideas, enhance listening skills, and effectively manage and engage different team members.

Content

• Shifting Your Mindset from Employee to Leader

• Communicating as a Leader

• Understanding Different Personalities

• Building and Leading a Team

• Delivering Good and Bad News

• Constructive Criticism

• Managing Difficult Conversation

• Accountability and Influence