KPI and Competency-Based Performance Management

(2 days)

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Summary

This course offers a comprehensive understanding of how to design, implement, and manage Key Performance Indicators (KPIs) and competencies within an organization. Participants will learn approaches to align KPIs with business goals, integrate competency frameworks, and leverage these tools to enhance individual, team, and organizational performance.

Content

• Introduction to KPI and Competency-Based Performance Management

• Defining KPIs and Their Importance

• How to Write KPI

• How to Track and Report KPI

• Understanding Competencies

• Competency Framework of Organization

• Developing Competency Models

• Integrating KPIs and Competencies into Performance Management