KPI and Competency-based Training
Price
RM1,400
Duration
2 Days
About the Course
This course provides participants with a comprehensive understanding of how to design, implement, and manage Key Performance Indicators (KPIs) and competencies within their organizations. The course covers the strategic alignment of KPIs with business goals, the integration of competency frameworks, and how these tools can be leveraged to drive individual, team, and organizational performance.
Participants will examine the essential function of KPIs in monitoring and evaluating performance, while also ensuring that competencies—encompassing the knowledge, skills, and behaviors necessary for success—are effectively developed and aligned with organizational goals, fostering a high-performance culture that promotes accountability, continuous growth and employee development.
Your Instructor
Chew Perng Ling
With 18 years in the technology sector and a Bachelor of Computer Science from the University of Malaya, Perng Ling has mastered a range of cutting-edge projects from unified commerce to smart manufacturing and super apps. Her expertise encompasses smart retail, concierge services, and technologies in travel and hospitality. Perng Ling's career in project management, spanning over 15 years, demonstrates a progression from Analyst to senior roles, reflecting her deep industry knowledge and leadership skills.